Customer Service Building Successful Skills for the Twenty-First Century

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Customer Service Building Successful Skills for the Twenty-First Century

Pernyataan Tanggungjawab

Pengarang

Lucas, Robert W. - Personal Name

Edisi

3rd.ed

No. Panggil

658.812 LUC c

ISBN/ISSN

Subyek

Customer Service
Layanan Konsumen

Klasifikasi

658.812

Judul Seri

GMD

Bahasa

English

Penerbit

Mc Graw-Hill Book Company

Tahun Terbit

2005

Tempat Terbit

Boston

Deskripsi Fisik

xvi.,416 hal.,23cm

Info Detil Spesifik

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