27
1
40
Achieving Excellence Through Customer Service Unggul Bersaing Melalui Layanan Pelanggan
TSCHOHL John
Primary Author
mixed material
Jakarta
PT Gramedia Pustaka Utama
2003
2387.jpg.jpg
Kencan 8.8
Cyltamia Irawan
Primary Author
mixed material
9789792278040
Jakarta
Gramedia Pustaka Utama
2011
2432.jpg.jpg
Managing Quality Customer Service :
Membangun Hubungan Pelanggan Yang Lebih Menguntungkan Dengan Melatih Tim Layanan Pelanggan Untuk Mendapatkan Keunggulan
Martin, William B.
Primary Author
mixed material
979205264X
Jakarta
PT. Elex Media Komputindo
2004
mamn.jpg.jpg
Quantity Food Sanitation
LONGREE,Karla
Additional Author
mixed material
New York
Jhon Wiley and Sons
1980
Lembaran Kerja Service Dan Pengujian Motor
Soetrisno
Primary Author
Krebet hidayat
Primary Author
Sumarian
Primary Author
mixed material
Hoboken, NJ
Libraries Unlimited
1979
Lembaran_Kerja_Service_Dan_Pengujian_Motor_3.jpg
Perilaku Organisasi Polri
Kunarto
Additional Author
mixed material
9798939083
Jakarta
Cipta Manunggal
1997
polri.jpg
Himpunan Peraturan Kepegawaian Tentang Jabatan Fungsional Yang Digunakan Dalam Lingkungan Departemen Pendidikan Dan Kebudayaa
Biro Kepegawaian
Primary Author
mixed material
Jakarta
Departemen Pendidikan dan Kebudayaan
1992
Himpunan_Peraturan_Kepegawaian_Tentang_Jabatan_Fungsional.jpg
Prinsip-Prinsip Total Quality Service (TQS)
Fandy Tjiptono
Primary Author
mixed material
979763090
Yogyakarta
Andi
2004
total_quality_service.jpg
Recreation And Leisure Service The Disadvantaged
James F. Murphy
Additional Author
edited John A. Nesbitt
Additional Author
Paul D. Brown
Additional Author
mixed material
Philadephia
lea Febiger
1970
Reaction_and_Leisure_Service_for_The_DIsadvantaged.jpg
Grid Approaches For Managerial Leadership in Nursing
BLAKE, Robert R.
Additional Author
MOUTON, Jane Srygley.
Additional Author
mixed material
Saint Louis
The C.V. Mosby Company
1981
IMG_0653.jpg
NURSING Service Procedure Manual
HOSPITAL, ST. Joseph.
Additional Author
mixed material
St. Louis
The Catholic Hospital Association
1971
IMG_0614.jpg
The Matrix of Medicine Some Social Aspects of Medical Practice
MALLESON, Nicolas
Additional Author
mixed material
London
Pitman Medical Publishing Campany
1958
The_Matrix_of_Medicine_Some_Social_Aspects_of_Medical_Practice.jpg
Emergency Care of The Sick and Injured A Manual For Law Enforcement Officers Fire Fighters Ambulance
THE COMMITTEE ON TRAUMA
Additional Author
KENNEDY, Robert H.
Additional Author
mixed material
London
W.B.Sauders Company
1966
Emergency_Care_of_The_Sick_and_Injured_A_Manual_For_Law_Enforcement_Officers_Fire_Fighters_Ambulance
The Health Of A Nation
ANDERSON,Oscar E.
Additional Author
mixed material
New York
The Chicago University Press
1958
The_Health_Of_A_Nation.jpg
Food and beverage cost control
DOPSON, Lea R
Additional Author
HAYES, David K
Additional Author
MILLER, Jack E.
Additional Author
mixed material
Canada
Wiley
2008
IMG_0542.jpg
Counter Point Changing Employment Service
JOHNSON,Miriam
Additional Author
mixed material
Columbus
Olympus publishing company
1973
Counter_Point_Changing_Employment_Service.jpg
Effective Grant Writing and Program Evaluation for Human Service Professionals
YUEN, Francis K.O
Additional Author
TERAO, Kenneth L.
Additional Author
SCHMIDT, Anna Marie.
Additional Author
mixed material
9780470469989
New Jersey
John Wiley and Sons
2009
Effective_Grant_Writing_and_Program_Evaluation_for_Human_Service_Professionals.jpg
Total Customer Service
William H. Davidow
Additional Author
Bro Uttal
Additional Author
mixed material
New York
Harper Perennial
1989
Total_Customer_Service_1st.jpg
Customer Service Building Successful Skills for the Twenty-First Century
Lucas, Robert W.
Primary Author
mixed material
Boston
Mc Graw-Hill Book Company
2005
Customer_Service_Building_Successful_Skills_for_the_Twenty-First_Century_3rd.jpg
Prinsip-Prinsip Total Quality Service
FRANDY Tjiptono
Additional Author
mixed material
9797630900
Yogyakarta
Andi
2005
Prinsip-Prinsip_Total_Quality_Service.jpg
Manajemen Transportasi
H.A.Abbas Salim
Additional Author
mixed material
9794213691
Jakarta
Raja Grafindo Persada
1998
Manajemen_Transportasi.jpg
Pengaruh Delivery Service Terhadap Loyalitas Konsumen Pada Kentucky Fried Chicken A.Yani Cabang Padang
Livia Putriamalia
Primary Author
mixed material
Padang
Unand
2012
FAK.EKONOMI.jpg
Komunikasi Customer Service Dalam menghadapi Komplain Pelanggan Di PT.Telekomunikasi Seluler (Studi pada Customer Service Representative (CSr) Grapari Telkomsel Padang)
FIRSTA Vaulina Afrinanda
Primary Author
mixed material
Padang
Fakultas Ilmu Sosial dan Ilmu Politik Unand
2012
FISIP.jpg
Kebijakan Pemasaran jasa pada PT Pos Indonesia (Persero) Padang 25000,
HERIYANTO
Additional Author
mixed material
Padang
Universitas Andalas
2010 0354
skripsi.jpg
PENDIDIKAN Menengah di Indonesia :
Meningkatkan Kompetensi Guru dan Mutu Belajar Siswa / R. Rahadi; IG.A.K. Wardani; B. Irianto; [at al]
R.Mahadi
Additional Author
IG.A.K. Wardani
Additional Author
B.Irianto
Additional Author
mixed material
Jakarta
Proyek Perluasan dan Penongkatan Mutu SLTP
1996
Pendidikan Menengah Di Indonesia :
Meningkatkan Konpetensi Guru Dan Mutu Belajar Siswa / Tim Peneliti, R.Mahady; Ig.A.K.Wardani(At.Ol)
R.Wardani Mahandy
Additional Author
mixed material
Jakarta
CPCU Depdikbud
1998
How To Improve Your Customer Service=Kiat Meningkatkan Pelayanan Bagi Pelanggan
Steve MaCaulay
Additional Author
Sarah Cook
Additional Author
mixed material
Jakarta
Gramedia
1997